authoritative, thorough and engagingly writtenI have been an active practitioner in this area for almost 20 years. I work among other practitioners who are also very experienced. This book is constantly being "borrowed" because we all find it so useful.
(In the interest of full disclosure I should mention that I am a friend of one author and an acquaintance of the other, and that my name appears in the acknowledgements. But truly, it's a terrific book.)
Highly recommended.
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